What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions
(Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)

To administer a contest, promotion, survey or other site feature
To send periodic emails
(The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 17 years of age. Our website, products and services are all directed to people who are at least 17 years old or older.

de Sanchez has an adult-oriented atmosphere. Children under the age of 17 are not permitted in the spa area. We kindly request that children not accompany you to your spa visit.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Delivery Policy

If purchasing our online gift certificates and spa and salon packages, we give you the option to receive you voucher via United States Postal Service, email or in-store pickup. Any products that are purchased online can either be picked up in-store at no addition shipping charge or they can be mailed via USPS. Items mailed via USPS will have an additional shipping charge. Allow approximately 5-7 business days for standard delivery. Items purchased after 12:00pm will not ship until the following business day. We do not ship to P.O. boxes or outside the continental U.S.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Check In

Please check in an hour prior to your appointment for spa treatments. We want you to receive full benefits of our service, and don’t want you to feel rushed.

Refund Policy

Services, Gift Certificates and Vouchers
Gift certificates purchased in-store or online have a 24 hour return policy and will be credited the same way it was purchased via cash, debit/credit card or check. Services and packages purchased in our online store can not be refunded. Gift certificates are non-transferable.

Credit Card Reservations

An approved credit card is required to hold appointments.


Every service is especially reserved for you! Reserved appointments require a 24-hour advance notice for cancellations or rescheduling to avoid charges that are due in full.

Relax, turn off your cell phone!

To enhance a relaxed atmosphere, we request you turn off cell phone and place them in a locker before entering the spa area. All emergency calls are gladly directed through the front desk.


All of our spa services require a valid credit card or de Sanchez Day Spa & Salon gift certificate number a the time of scheduling to reserve your appointment.

Website Errors

While every effort is made to assure that pricing and service descriptions listed on this website are current and correct, typographical errors or occasional changes in prices or package details may occur. We reserve the right to correct these at the time of your visit.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

De Sanchez Salon & Day Spa
1308 N. 15th St.
McAllen, TX 78501

(956) 682-1306