Arrival Guidelines
Please arrive 20 minutes prior to the start of your scheduled appointment to allow yourself time fill-out any paperwork that may be required for your service. If you wish to shower, use the relaxation room, sauna, steam room and jacuzzi before your service, we advise arriving at least an hour before your scheduled appointment to give yourself time to relax and wait for your technician in the relaxation room. Late arrivals will be subject to reduced treatment times.
Etiquette Policy & Decorum
As a courtesy to other guests, please silence your mobile devices prior to arrival and be mindful of others when taking photos. We do not allow phones on speakerphone or the use of phones that disrupt or infringe on patron's personal space and relaxation. Although silent use of your digital device is permitted, watching videos, taking quiet calls, or listening to music without earbuds is prohibited. In the relaxation area, keep conversations at a lower volume to allow everyone to enjoy their spa experience.
For the safety and security of our guests and employees, professional and appropriate behavior must be exhibited by all persons at all times.
We reserve the right to refuse service to anyone for any reason at any time and patrons can be subject to a complete ban from our facilities and services. No preliminary warnings will be issued upon decisions and are made only from
Minimum Age
The Spa is an adult facility and appropriate for guests 18 years of age and older. Customers 16 and under may use facilities if accompanied by their guardian of the same gender.
Facility Fee
Use of the spa requires a daily fee. For those with a reserved spa treatment (facial or massage), there are no additional charges for spa facility use on the day of service.
Medical Concerns & Comfort Level
Guests who are pregnant, have had recent surgery or have anyother medical concerns are advised to consult their physicianbefore booking spa services.
Electronic Devices and Cameras
We strive to provide our guests with a tranquil and private escape from the outside world. Please help us by silencing or turning off cell phones, personal electronic devices, and cameras upon entering the spa.
Service Help
Telephones are located in the locker room areas and relaxation rooms for any assistance or emergency help needed from our staff.